Help Center

Frequently Asked Questions

Who is EventMate designed for?

EventMate is tailored for both non-profits managing onsite events and event planners seeking to streamline backend operations, eliminating the need for traditional paper-based methods.

Can I customize the app for my event?

Yes, EventMate offers extensive customization options, including branding, feature setups, and content uploads, to suit your specific event needs.

Is my data secure with EventMate?

We prioritize security and use robust encryption to protect all data, complying with all relevant data protection regulations. We never share your information with third parties, ensuring your data remains confidential and secure. To review our full privacy policy, click here.

What support is available for using EventMate?

We offer a comprehensive library of training videos to guide you through every step of using Event Mate. If you have any questions or need further assistance, our support team is available at support@eventmate.ca to help ensure your event runs smoothly.

More help?

If you have any questions or need additional assistance, please do not hesitate to reach out. We are here to help and support you every step of the way. And for those who would like to take a closer look at the design, we are also happy to provide a Figma file. Simply send us a request and we will be happy to share it with you. Thank you for choosing