Effective Date: September 1, 2024
At EventMate, we are committed to protecting the privacy and security of the information you share with us. This policy outlines how we collect, use, and protect your information when you use our platform.
Information Collection
We collect information that you voluntarily provide to us through the EventMate platform, including but not limited to:
- Personal details (e.g., name, email address, phone number)
- Event-related data (e.g., schedules, guest lists, floorplans)
- Media content (e.g., photos, videos, logos)
- Donation and transaction details
- Any other data you choose to upload
- Use of Information
The information you provide is used solely for the following purposes:
- Operating and enhancing the functionality of the EventMate platform
- Processing donations and managing transactions
- Communicating with you regarding your account and the services we provide
- Ensuring compliance with legal obligations
- Data Sharing and Disclosure
EventMate will never share, sell, or trade your information with third parties. We are committed to maintaining the confidentiality and security of your data. Your information will only be disclosed when required by law or as necessary to protect our legal rights.
Data Security
We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we take steps to securely delete or anonymize it.
Your Rights
You have the right to access, correct, or request deletion of the information we hold about you. To exercise these rights or if you have any questions about our privacy practices, please contact us at hello@eventmate.ca.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, with an updated effective date. By continuing to use the EventMate platform after such changes are made, you accept the updated policy.
We understand that sometimes you may need a bit more guidance. Whether you have questions about our products, need technical support, or just want to talk to a friendly expert, we’ve got you covered. Please contact us through one of the methods listed within the "Get in Touch" tab and we would be happy to help.